Privacy Policy
Introduction
Sunflower Lab (“we,” “us,” or “our”), headquartered at 3974 Brown Park Drive, Suite F, Hilliard, Ohio 43026, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you provide your phone number to receive updates from Sunflower Lab.
By submitting your phone number, you agree to the terms outlined in this policy.
Information We Collect
When you provide your phone number, we may collect:
- Mobile phone number provided via our web form or contact request
- Name (if provided)
- Business name and job title (if voluntarily provided)
- Email address (if provided alongside your phone number)
- Opt-in method and timestamp
How We Use Your Information
We use your phone number solely to send:
- Newsletter updates — industry insights, automation trends, and AI resources
- Marketing materials — information about Sunflower Lab services, case studies, and offers
- Meeting reminders — scheduled call reminders and follow-up notifications related to your inquiry
We do not use your phone number for any purpose beyond the above.
SMS Program Description
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories listed in this policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties under any circumstances.
Your phone number and opt-in data will not be used to train any artificial intelligence or machine learning models.
Opt-In and Consent
You must explicitly provide your phone number and consent before receiving any messages from Sunflower Lab. Consent is obtained via:
- Web forms on thesunflowerlab.com where you submit your phone number
- Direct written or verbal consent during a meeting or onboarding interaction with our team
Providing your phone number is entirely voluntary and is never a condition of purchasing or receiving any service from Sunflower Lab.
Opt-Out Instructions
You may opt out at any time by:
- Replying STOP to any message received from us
- Emailing us at info@thesunflowerlab.com with your phone number and opt-out request
Upon receiving your opt-out request, we will promptly remove your number from our list. You will receive one final confirmation acknowledging your opt-out.
Help and Support
If you need assistance with our SMS program, text HELP to any message you receive from us, or contact us directly:
- Email: info@thesunflowerlab.com
- Website: https://thesunflowerlab.com/contact-us/
Sharing of Information
Sunflower Lab does not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.
We may share your information only in the following limited circumstances:
- SMS platform providers and carriers who facilitate message delivery on our behalf, under strict data processing agreements
- Legal compliance, if required by law, regulation, or valid legal process
- Business transfers, in the event of a merger, acquisition, or sale of company assets, with prior notice to affected users
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Data Retention
We retain SMS opt-in records, including consent timestamps and phone numbers, for a minimum of 4 years to comply with TCPA recordkeeping requirements. Upon valid opt-out, your number is removed from active campaign lists but consent records are retained for compliance purposes.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Our SMS platform providers are contractually required to maintain appropriate security standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy regularly.
Trademarks & Intellectual Property
“Sunflower Lab ®” and the Sunflower Lab logo are registered trademarks of Sunflower Lab LLC. All other trademarks, service marks, and trade names referenced on this site are the property of their respective owners.
Use of any trademark, logo, or brand name on this site does not imply endorsement or affiliation unless explicitly stated. Unauthorized use, reproduction, or distribution of these marks is prohibited without prior written consent from Sunflower Lab LLC.
For trademark-related inquiries, contact us at info@thesunflowerlab.com.
Contact Us
Sunflower Lab LLC
Website: https://thesunflowerlab.com/
Email: info@thesunflowerlab.com
