Our Esteemed Clientele
You Have A Process.
We Can Automate It.
We Can Automate It.
Simplify your customer problems with our Power Virtual Agents Development Services. With this low code/no code approach of the Microsoft Power Platform suite, every business can have the opportunity of integrating Power Virtual Assistant into their business flow. Stay ahead of your competitors by leveraging our services today!
Increased Productivity
With Virtual Agents automating the routine user interactions, employees can focus on high value and priority tasks, thus enhancing the overall productivity of the processes.
Cost and Time Saving
Automated customer interactions reduce the manual efforts, hence saving both time and money.
Greater Accuracy
Power Virtual Agents ensure consistent and accurate responses, minimizing the chances of errors and enhancing customer satisfaction.
Scalability
Microsoft Power Virtual Agents are scalable. They can easily handle the growing customer demand without compromising with the service quality.
Streamlined Workflow
This virtual chatbot can be seamlessly integrated into your existing systems, ensuring a smooth and improved customer experience.
Return On Investment
You can experience an amazing ROI, as your improved customer service converts to higher satisfaction and loyalty.
Looking to add AI-powered Chatbots into your workflow?
Boosting Customer loyalty and Product Delivery with Power Virtual Agent Development Services
Overview
Let Sunflower Lab be a part of your business growth journey. Our Power Virtual Agent Developers provide support and solutions at each step of your process and help you achieve your goals. With our Power Virtual Agents, you can improve your customer base, engage them in different conversations and get to know them better.
Boosting Customer loyalty and Product Delivery with Power Virtual Agent Development Services
Let Sunflower Lab be a part of your business growth journey. Our Power Virtual Agent Developers provide support and solutions at each step of your process and help you achieve your goals. With our Power Virtual Agents, you can improve your customer base, engage them in different conversations and get to know them better.
AI-Powered Virtual Agent Chatbot
Leverage the power of Artificial Intelligence to reshape the Virtual Chatbot Assistance. Enhance automation within Virtual Agents, minimizing manual setup. Simply express what you want and your preferences, the AI-powered chatbot will make everything possible.
Boost Conversations
When users' queries don't match existing topics, Power Virtual Agents prompts rephrasing. With Boost conversations, AI-driven by Azure OpenAI's GPT technology bridges the gap, comprehending user intent, gathering info from URLs, and providing plain language responses.
Create with Copilot
Copilot in Power Virtual Agents allows you to express your goal in plain language. It constructs topic paths by blending natural language understanding models and domain-specific knowledge, making topic creation quicker and simpler.
Power Virtual Agent Development Services
Experience our top-notch Power Virtual Agents’ services, with excellent product quality that enhances your business prospects.
Power Virtual Agent Consultancy Service
Our skilled Power Virtual Agent Developers work closely with you to understand your business goals and provide aligned solutions. We provide guidance at each step of yours!
Bot Creation & Design
We design and create Chatbots with conversational flows, user engagement elements, and your brand voice, ensuring that it meets your business requirements.
Power Virtual Agent Integration
We ensure a seamless integration and flow of Power Virtual Agent Chatbot into various platforms and systems like your websites, mobiles apps or any other internal tool.
Analytics and Reporting
We offer the integration of analytics and reporting tools, which allows users to gain valuable insights into user interactions and bot performance like tracking user engagement and frequently asked questions.
AI-Powered Chatbot
Add the power of artificial intelligence to create a chatbot that understands and responds intelligently to all the user inquiries, enabling the bot to handle complex conversations, provide accurate information, and even offer personalized recommendations.
Deployment and Management
Our Virtual Agent experts handle the technical aspects of getting your chatbot up and running while also providing continuous monitoring and updates to ensure optimal performance.
Integration of Features
SharePoint
Provide instant support to users navigating through documents, libraries, and collaboration spaces by integrating Power Virtual Agent into SharePoint sites.
Office 365
Integrate Power Virtual Agent with Office 365 to assist users with scheduling, document management, and other tasks by accessing productivity tools like Outlook, Excel, and Teams, optimizing productivity and streamlining workflows.
Dynamics 365
Combine your Power Virtual Agent to CRM and ERP data within Dynamics 365. This integration offers enhanced customer engagement and business processes.
AI Builder
Leverage AI Builder to enable AI-powered task solutions like data processing, prediction models, and decision-making capabilities.
OneDrive
Make file management easy for users in OneDrive with Chatbot. The bot can help users locate files, provide permissions guidance, and assist in document sharing, improving collaboration efficiency.
Microsoft Azure
Connect to Microsoft Azure services for advanced data analytics, machine learning, and IoT capabilities, powering intelligent decision-making.
SQL
Provide real-time access of structured data to your bot with SQL databases. This will help in handling customer-specific inquiries or retrieving product information from your database.
SalesForce
Leverage SalesForce CRM to sync customer data, streamline sales processes, create and update records, and enhance customer relationship management.
Dataverse
Integrate Dataverse with Power Virtual Agent to store and manage your data in a structured format and access it from anywhere with online platforms and data sources such as SharePoint, SQL Server, Dynamics 365, and Microsoft 365.
Microsoft Power Platform Suite
Automating Employee Leave Management with Power Virtual Agent
Case study – Sunflower Lab Leave Management
We, at Sunflower Lab, have introduced the Power Platform, to automate our employee leave management. With the new Power Virtual Agent feature, employees and approvers can now conveniently interact with a chatbot for leave-related queries. The chatbot offers tailored prompts based on user authentication and hierarchy, ensuring a smooth and organized leave management process.
Industries with possible Power Virtual Agent Chatbot Integration
Power Virtual Agent Chatbot can be integrated in any industry. Whether it’s food delivery app, online shopping or healthcare, AI-powered Chatbots can enhance your day-to day operations, manage customer inquiries, they can even give you personalized recommendations.
- Automotives
- Food & Beverages Industry
- Industrial Manufacturing
- Life Sciences
- Chemical Industries
- Retail
- Logistics & Transportation
- Telecommunications
- High-Tech Manufacturing
Solving Business Problems Using Power Virtual Agent
Whether you’re an entrepreneur, SMB owner or large-enterprise owner, you can improve your reach and customer engagement with our Virtual Assistant Services. Long gone are the days of rule-based chatbots. Get personalized recommendations and solutions with Power Virtual Agents.
24/7 Availability
With Chatbots, businesses can provide 24*7 assistance to their users with real-time information, regardless of any time zone or holidays.
Query Automation
By automating routine and frequently asked questions, Power Virtual Assistants free up human agents to handle more complex queries, leading to increased efficiency and reduced response times.
Instant Assistance
Customers need quick responses and Power Virtual Agents allows businesses to provide quick support and response to their users.
Low-Code/ No-Code Advantage
With this low code/no code approach, integrating Chatbots into business platforms and systems has become easy. This allows business users with limited technical expertise to design, deploy, and refine virtual assistants.
Personlized Experience
Through AI-driven understanding of customer preferences and behavior, Power Virtual Assistants can offer personalized recommendations and solutions, making customers feel valued and understood.
Enhancing Remote Collaboration and Support through Microsoft Teams and Power Virtual Agents Integration
Empower Remote Work with rapid adoption of Microsoft Teams and the implementation of a Virtual Agent Chatbot to transform organization’s operations. Achieve elevated collaboration, essential support delivery, and a powerful display of technology’s capacity to provide real-time solutions and help to individuals in need.
USE CASE - NGO & NPO
Connecting with Fans in a Better Way
USE CASE - Sports
Improve fan experience with Power Virtual Agent Chatbots and provide round-the-clock updates related to events and answers to inquiries. Deliver exceptional customer engagement and operational excellence with AI-powered chatbots in the events and entertainment industry.
Industry-Specific Power Platform Use Case
Improve customer experience and engagement by optimizing retail operation using Chatbots.
- Customer Support
- Personalized Recommendations
- Return and Refund Process
Increase operational efficiency and save time by reducing financial process time.
- Accessing Account Information
- Assistance for Billing and Payments
- Fraud Prevention
Improve healthcare management system with AI-powered Chatbots.
- Appointment Scheduling
- Determining symptoms for general health advice
- Providing Medication Information
Monitor inventory, track orders and improve productivity using real-time information.
- Order Tracking
- Technical Support/Troubleshooting Assistance
- Supply Chain Updates
Improve student and parent engagement with Power Virtual Agent Chatbots.
- Course Information
- Admissions Assistance
- FAQs and Resources
Ensuring Top-notch Customer Service
Deliver top-notch service to your customers using an AI-powered chatbot. Enhance operational efficiency by swiftly addressing customer inquiries, providing updates, regulations and guidelines in a smart way with Power Virtual Agent. Employ the chatbot to save valuable time of customers by gathering essential information, and gain data-driven insights for informed decision-making.
USE CASE - Logistics & Transportation
Planning a Power Virtual Agent Project With SFL
Planning
During planning, we prioritize defining the purpose, target users, and intended goals for building a Power Virtual Agent to ensure focused and effective chatbot design.
Design & Customization
Here, we create user-friendly designs that align with your business requirements, emphasizing responsive interactions. Through continuous collaboration, we craft visually appealing and functional chatbot interfaces that reflect your brand identity through fonts, colors, and style.
Data Integration
In this step, we enable your Power Virtual Agent to access real-time information by seamlessly connecting it to relevant data sources, APIs, or third-party services, enhancing its capabilities.
Development
Leveraging the user-friendly features of Power Virtual Agents, we construct chatbot interactions. We design interactive elements, configure workflows, establish rules, triggers, and implement functionalities as per your needs.
Testing & Quality Assurance
We engage in thorough testing, including evaluating functionality, bugs, glitches and conducting tests. This phase guarantees optimal performance of your Power Virtual Agent across various devices and browsers. We also gather user feedback through QA testing, making necessary adjustments based on your input.
Deployment
Now, we introduce the chatbot to your designated platforms, ensuring a seamless transition from development to production environments for your Power Virtual Agent.
Support & Maintenance
Continuous monitoring forms a crucial part, addressing any emerging issues promptly and applying updates as needed. This ongoing maintenance sustains the high performance and efficiency of your Chatbot.
Partner with us and get tailored Power Virtual Agents Solutions that fit your business needs!
Teams & Achievements
15+
Years Of Experience
250+
Projects Completed
96%
Customer Retention
150+
Experts onboard
FAQ
Power Virtual Agent is an AI-powered chatbot developed using Microsoft’s Power Platform. It enables businesses to create intelligent and interactive virtual assistants capable of understanding and responding to customer inquiries in a conversational manner.
Power Virtual Agent can significantly benefit your business by automating customer interactions, enhancing customer support, and increasing operational efficiency. It provides round-the-clock assistance, streamlines common tasks, and engages users in personalized conversations.
We offer comprehensive Power Virtual Agent development services tailored to your business needs. Our services encompass discovery and requirement analysis, chatbot design, conversation flow setup, integration with data sources and systems, testing, deployment, and ongoing maintenance.
Power Virtual Agents are built using Microsoft’s Power Platform. These low-code tools enable us to create chatbots without extensive coding, making the development process efficient and adaptable. The AI capabilities integrated into the platform ensure that your virtual agent can understand user intents and respond intelligently.
The development timeline for a Power Virtual Agent depends on factors such as complexity, integration requirements, and the scope of functionalities. However, thanks to the user-friendly nature of the Power Platform, the development process is often faster compared to traditional coding methods.
From Ideation To Support, We Partner With You All The Way
Contact our team of experts today!
